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  • What can I use my credit packs for?
    Each credit in your credit pack entitles you to either: * 30min Cold Water Immersion, OR * 30min Intermittent/Active Hypoxic Training, OR * 20min Intermittent/Active Hypoxic Training + 20min Cold Water Immersion (20/20 Protocol) Please note that a purchase of a Personal Training Mask ($90*) is mandated to access our Hypoxic Training Services.
  • What if I just want to book a Hypoxic Training Session without Cold Water Immersion?
    Proceed to book a 20/20 or A20/20 Session respectively, and let our staff know on the day itself that you will only be doing Hypoxic Training.
  • How do I book sessions at outlets other than Ministry of Fitness?
    By request only. Please contact us at +65 8533 8586 on Whatsapp to book!
  • I've purchased a test. How do I book a time slot for test?
    Please contact us at +65 8533 8586 on Whatsapp to book your time slot!
  • How early in advance can I book my session with Level Up?
    2 weeks in advance. To ensure a seamless experience, we kindly request that appointments be booked at least 24 hours in advance.
  • What if I'm running late and need to reschedule?
    If you're running late, please inform us promptly to adjust schedules. Following clients will be prioritised should you arrive late. Please also be advised of our 12-hour cancellation policy. To reschedule/cancel your appointment without forfeiting your booked session, kindly notify us at least 12 hours before the scheduled time. Exceptions are made on a case-by-case basis.
  • What are the benefits of CWI?
    Engaging in CWI offers a myriad of scientifically-backed benefits that can significantly enhance various aspects of your physical and mental well-being. Here's a breakdown of the advantages: 1. Reduced inflammation, oedema and perception of pain and fatigue after physical activity 2. Improved quality of sleep 3. Improved alertness and mood 4. Improved mental resilience 5. Weight loss Incorporating CWI into your routine provides a holistic approach to health, addressing inflammation, pain perception, mental well-being, and even metabolic factors. The benefits extend beyond physical recovery, promoting a sense of vitality and mental resilience.
  • What can I expect in a CWI session?
    For a comfortable and enjoyable CWI session, please bring the following items: * Immersion-appropriate clothes e.g., swimwear or activewear * Change of clothes and jacket * Towels will be provided! 1. You will be asked to rinse off using the available shower facilities and change into immersion-appropriate clothes. 2. You will then soak in 10-15°C water for 15-30 minutes, depending on individual experience and recovery requirements. 3. Listen to our Sport Scientist’s instructions to maximise the benefits of the session and ensure your safety. 4. After the soak, hop into our warm bath for 5 minutes to warm up and relax! After a CWI session, participants commonly report increased initial alertness, followed by improved sleep quality, reduced muscle soreness, and an overall sense of relaxation. The immediate effects may vary, but many individuals experience enhanced well-being, mental clarity, and a positive impact on mood.
  • Can I choose to soak at a temperature below 10°C?
    As a standard practice, LevelUp typically advises against protocols involving temperatures below 10°C. However, exceptions may be evaluated on a case-by-case basis, taking into account individual experience and subject to the discretion of our Sport Scientists. We invite you to engage with our team to explore your specific requirements and receive tailored guidance.
  • How long after a training session do I have to wait before doing CWI?
    To maximise the benefits and ensure safety, it is advisable to wait at least 1 to 2 hours after a training session before participating in CWI. This allows for the lowering of core body temperature, contributing to a more gradual and controlled temperature gradient upon entering the bath. By waiting, you give your body the necessary time to initiate the recovery process, reducing the risk of stress on the cardiovascular system.
  • How long after a CWI session do I have to wait before training again?
    It is generally recommended to wait at least 1 to 2 hours after a CWI session before resuming training. This interval allows your body to adapt to the post-immersion state and helps prevent potential stress on the cardiovascular system during subsequent exercise. If you plan to engage in training on the same day as your CWI session, it is also advised to avoid a hot soak or shower immediately after CWI. This practice helps delay the relaxation response, which, if activated too soon, may hinder the readiness for subsequent training. Individual responses may vary, so it's essential to listen to your body and consider factors such as the intensity of both the CWI and the upcoming training session.
  • Is there a minimum age requirement to participate in CWI?
    Participants should be at least 12 years of age to engage in CWI. This age restriction is in place to prioritise safety and ensure that individuals have the physical resilience and maturity needed to handle the physiological effects of cold water exposure. If you have any concerns or specific inquiries, please feel free to contact us for more information.
  • Can I still do CWI if I have pre-existing cardiac/respiratory conditions?
    Individuals with pre-existing cardiac/respiratory conditions should consult with healthcare professionals before participating in CWI, as the sudden temperature change may affect breathing.
  • Can I still do CWI if I have hypertension?
    Individuals with hypertension, or high blood pressure, should exercise caution and consult with a healthcare professional before participating in CWI. Cold exposure lead to changes in blood pressure and heart rate, and individuals with hypertension may be more sensitive to these changes.
  • Can I still do CWI if I am pregnant?
    It is strongly recommended to consult with your healthcare provider before considering CWI while pregnant. As a general protocol, we avoid extreme temperatures and prolonged immersions for pregnant women and only allow lower-body immersions at 15°C for 15 to 30 minutes. This allows pregnant women to experience the benefits of CWI without subjecting their bodies to excessively harsh conditions that could impact their well-being and that of their babies.
  • Can I still do CWI if I am on my period?
    Yes, you can still participate in CWI if you are on your period! However, for hygiene purposes, we limit the immersion to the upper thighs whereby clients will be required to kneel in the ice bath. Additionally, it is optional for individuals to soak their arms/hands in the water during the session.
  • Can I still do CWI if I am not feeling well?
    It is not advisable to proceed with the CWI session if you are not feeling well. Immersion in cold water can affect the body's stress response, and if you are already unwell, it may exacerbate your symptoms or hinder the recovery process. Prioritise your well-being, and consider rescheduling your session when you are in better health!
  • Can I still do CWI if I have an open wound?
    It is not recommended to proceed with the CWI session if you have an open wound. Submerging an open wound in cold water may increase the risk of infection and impede the natural healing process. For your safety and well-being, we advise either covering the wound with a waterproof pad/gauze or wait until the wound is fully healed.
  • What are the benefits of Hypoxic Training?
    Engaging in IHT/AHT can offer several benefits for your body: 1. Increased number of Red Blood Cells: HT stimulates the production of more red blood cells which carry oxygen, improving oxygen delivery to your muscles! 2. More efficient oxygen use: HT enhances the way your body uses oxygen by encouraging the growth of blood vessels and increasing the efficiency of your muscles in producing energy, making you more capable during aerobic activities. In simpler terms, HT helps your body become better at using oxygen, leading to improved endurance and overall fitness!
  • What is the difference between IHT and AHT?
    IHT and AHT are both methods used to simulate low-oxygen environments for fitness and performance enhancement. However, they differ in their approach and application: Intermittent Hypoxic Training (IHT) * Involves exposing the body to intermittent periods of reduced oxygen levels while seated * Most suitable for those who want to increase their oxygen availability and usage efficiency during training and recovery Active Hypoxic Training (AHT) * Involves exposing the body to a sustained low-oxygen environment for a longer period while engaging in physical activity, such as walking, running or cycling * Better improves breathing function by training you to breathe against increased air resistance * Most suitable for those preparing for high altitude and athletes wanting to maximise their aerobic capacity
  • When can I start AHT?
    Before transitioning to AHT, we will need to observe you for 3 sessions of IHT. This initial phase allows us to monitor how your body responds to hypoxia and helps us understand your individual resistance levels. By gathering this information, we can tailor the AHT program to ensure it is both safe and effective for you.
  • How often should I do IHT/AHT?
    At LevelUp, we recommend engaging in IHT/AHT 3 times a week to maximise the physiological adaptations that will enhance your overall training. However, if scheduling constraints exist, a minimum of 1 session per week is suggested for retention. It is important to note that the frequency may be varied and personalised by our Sport Scientists based on your individual fitness levels and specific training goals.
  • What can I expect in a IHT/AHT Session?
    Intermittent Hypoxic Training (IHT) For a comfortable and enjoyable IHT Session, please prepare the following items: * Personal training mask * Mobile phone 1. Upon arrival, show the Sport Scientist your most recent IHT Session data (if any) accessible through the Level Up Lab Portal. 2. You will be asked to take a seat while our Sport Scientist equips you with an oximeter. 3. You will attach your training mask to an Altitude Generator, which has been calibrated and set up to match the prescribed level of hypoxia for the session. 4. You will begin to breathe air with reduced oxygen levels in 5-7 minute intervals with some rest in between; the duration of the hypoxic exposure will be determined based on your fitness level, goals, and the specific IHT protocol. 5. Throughout the session, our Sport Scientist will monitor your blood oxygen levels through an oximeter to gauge your response to the hypoxic conditions and make adjustments if needed. Active Hypoxic Training (IHT) For a comfortable and enjoyable IHT Session, please prepare the following items: * Personal training mask * Mobile phone 1. Upon arrival, show the Sport Scientist your most recent AHT Session data (if any) accessible through the Level Up Lab Portal. 2. You will be asked to stand on the treadmill while our Sport Scientist equips you with a heart rate monitor and oximeter. 3. You will attach your training mask to an Altitude Generator, which has been calibrated and set up to match the prescribed level of hypoxia for the session. 4. You will begin to breathe air with reduced oxygen levels for 20 minutes while brisk walking/running on the treadmill. The speed and gradient of the treadmill will be determined based on your fitness level, goals, and the specific AHT protocol. 5. Throughout the session, our Sport Scientist will monitor your blood oxygen levels through an oximeter to gauge your response to the hypoxic conditions and make adjustments if needed. After a IHT/AHT session, participants commonly report slight fatigue due to the hypoxia exposure. However, this is usually followed by improved sleep quality in the same day, and faster recovery times during subsequent training sessions.
  • What if I forgot to bring my Personal Training Mask?
    If you forget your mask, don't worry. We have a spare mask available for shared use. Although the shared mask has been thoroughly cleaned after the last use, it is important to remember that it is a shared resource. We encourage you to bring your own mask for your comfort and peace of mind.
  • Is there a minimum age requirement to participate in IHT/AHT?
    Participants should be at least 12 years of age to engage in IHT/AHT. This age restriction is in place to prioritise safety and ensure that individuals have the physical resilience and maturity needed to handle the physiological effects of hypoxia. Clients under 18 will follow our Youth Protocol, which involves hypoxic training of lower duration and intensity, and excludes AHT. If you have any concerns or specific inquiries, please feel free to contact us for more information.
  • I have existing medical conditions. Can I still proceed with IHT/AHT?
    Contraindications to IHT/AHT include cardiac/pulmonary conditions, epilepsy, haemoglobin abnormalities, hypertension, kidney disease, diabetes, severe obesity, pregnancy, immune suppression, and depression. Exceptions must be accompanied by the clearance or recommendation by a medical professional.
  • Can I still do IHT/AHT if I am not feeling well?
    It is not advisable to proceed with the IHT/AHT session if you are not feeling well. IHT/AHT can affect the body's stress response, and if you are already unwell, it may exacerbate your symptoms or hinder the recovery process. Prioritise your well-being, and consider rescheduling your session when you are in better health!
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